Ajax cameras redefine cybersecurity in video surveillance
, by Armia Ghali, 7 min reading time
In an era where data breaches make headlines daily, there's no room for error for video surveillance systems. Cyberthreats are becoming increasingly complex, putting the industry at a crucial crossroads. While traditional surveillance systems have long relied on outdated security models, Ajax Systems is pioneering a new vision for cybersecurity in video surveillance.
By systematically addressing the most persistent vulnerabilities, removing weak password protocols, introducing advanced privacy controls, and securing firmware access, Ajax is doing more than just improving cameras. The company is changing the entire cybersecurity landscape for video surveillance. Read on to discover how Ajax cameras are redefining cybersecurity in video surveillance.
Cybersecurity risks in traditional video surveillance systems
Vulnerabilities in IP cameras
IP cameras often have security vulnerabilities that can lead to serious breaches with far-reaching consequences:
- Unauthorized access to live video stream
- Manipulation or removal of recorded images
- Use of compromised cameras in DDoS attacks
- Cameras are used as access points to the wider network, such as corporate IT systems, access control systems, alarm systems and government systems.
- Violations of privacy in homes and sensitive spaces (e.g. healthcare facilities)
- Corporate espionage through surveillance of offices and factories
- Potential for blackmail or extortion using recorded images
One of the most critical vulnerabilities in IP cameras is the use of default passwords. Many cameras ship with default credentials that users often forget to change, making it easy for unauthorized individuals to access these devices. Backdoors, sometimes intentionally left by manufacturers for maintenance purposes, further increase this risk and provide a hidden entry point for others to gain access. These vulnerabilities have manifested themselves in several major incidents in recent years.
Challenges in maintaining security
One of the main challenges in maintaining IP camera security is the need for regular firmware updates. Many IP cameras run outdated software, leaving them vulnerable to known security vulnerabilities. Contributing factors include:
- Irregular updates by manufacturers
- Complicated update processes that discourage users
- Lack of automatic update features in many camera models
- Users are not sufficiently aware of the importance of regular updates
Besides outdated software, many traditional systems lack end-to-end encryption and struggle with implementing and managing encryption keys. Other common challenges include integrating new cameras with older, less secure systems, which complicates surveillance, and managing the security of multiple devices simultaneously. Furthermore, weak or nonexistent multi-factor authentication options and difficulties managing user access rights are significant concerns, especially in large systems. Vulnerability to physical sabotage or securing devices in public or accessible areas is also an issue.
Ajax's comprehensive approach to video surveillance
Ajax Systems has a robust approach for video surveillance developed, which addresses many of the vulnerabilities and challenges described above. The company's strategy integrates hardware and software solutions and protects against cyber and physical threats. 
Secure hardware
Physical security prevents attackers from gaining physical access to a camera and thus attempting to bypass digital defenses. Every Ajax camera has a built-in accelerometer, a crucial component in the fight against physical sabotage. This sensor detects any attempt to change the camera's viewing angle or remove it from its mounting. In the event of such sabotage, the system immediately alerts the user and the security company, enabling a rapid response.
Ajax cameras are designed to meet the highest standards of security and durability. All system data is stored securely within the European Union, in strict compliance with European data protection regulations. Importantly, Ajax video products are fully compliant with NDAA standards. This means they do not contain components from sanctioned manufacturers. Every camera component is sourced from trusted suppliers approved by the US government.
Furthermore, the physical durability of Ajax cameras is further enhanced by their IP65 rating, which provides excellent protection against environmental factors.
Secure software
Ajax's secure software provides a solid foundation that strengthens the protection of the entire video surveillance system. This includes passwordless authentication, over-the-air updates, proprietary video streaming, and strong privacy controls. This layered security approach covers all Ajax devices, from cameras to network video recorders (NVRs), and works seamlessly with integrated third-party cameras.
Passwordless authentication
Ajax cameras and NVRs have advanced software features that significantly enhance overall security. Passwordless authentication using mutual Transport Layer Security (mTLS) is one such feature. This method ensures that only authorized devices can connect to the camera, significantly reducing the risk of unauthorized access.
The mTLS system requires the client (such as an NVR or camera) and the server (the cloud infrastructure) to present valid certificates to each other before establishing a connection. This mutual authentication process verifies the identity of both parties and creates a secure, encrypted communication channel. The video stream itself is then transmitted using TLS encryption.
When a camera records to an NVR, there's an additional layer of authentication. The cloud tells the camera which devices are allowed to connect. During the connection between the NVR and the camera, the certificate and the ID to which it's assigned are verified. The NVR also checks that the camera has a valid certificate with the correct ID, preventing device mix-ups.
By implementing this robust security protocol, the system effectively negated an entire category of potential attacks, including password guessing and default credentials misuse.
Over-the-air updates and remote management
Ajax has implemented an over-the-air (OTA) update system for its devices, recognizing that outdated software poses a significant security risk. This approach ensures that all devices are running the latest firmware with the latest updates and features. This mechanism also ensures that only legitimate, verified software can be installed on the cameras, preventing potential attackers from uploading viruses with fake updates.
Ajax Systems offers comprehensive remote management capabilities, significantly simplifying system maintenance and administration. With Ajax mobile and desktop apps, professionals can control camera functions, manage access rights, and diagnose the system from anywhere. This often eliminates the need for on-site technicians, as many adjustments, tests, and issues can be performed or resolved remotely.
Proprietary technology for streaming videos
Ajax Systems has developed JetSparrow, a patented video streaming technology, to optimize performance. JetSparrow ensures high-quality transmission, even in limited bandwidth conditions.
A key aspect of JetSparrow's security is that it encrypts data transmissions. To understand the importance of Ajax's approach, it's important to review the main types of encryption used in network communications:
- Symmetric encryption: uses a single key for encryption and decryption. It's fast but requires secure key exchange.
- Asymmetric encryption: uses a pair of public and private keys. Key sharing is more secure, but slower for large amounts of data.
- TLS (Transport Layer Security): A protocol that uses symmetric and asymmetric encryption to provide a secure communications channel.
Data privacy and user control
Ajax Systems places strong emphasis on data privacy and user control, ensuring compliance with key regulations.
All data is collected and processed by Ajax cameras and stored in data centers that comply with the EU's General Data Protection Regulation (GDPR). This ensures that user information is processed with the highest level of security and transparency. Furthermore, Ajax video products comply with the National Defense Authorization Act (NDAA) requirements and have been independently tested for cybersecurity. This makes the cameras suitable for government and business users who must comply with stringent US security standards.
Ajax also offers users privacy settings and robust access control features. Users can customize privacy zones within the camera's view, ensuring that sensitive areas are not recorded. The system offers detailed user permission settings to control exactly who has access to which data and functions.
